Shipping & Delivery Policy

Effective Date: July 1, 2026

At Maiya Ki Rashoi, every jar of pickle and chutney is handcrafted with care using traditional homemade recipes and premium ingredients. We take great pride in ensuring that every order is packed hygienically and delivered in the best possible condition.

As a family-run business, we currently manage our deliveries personally to provide reliable service and maintain the highest quality standards.


1. Delivery Areas

At present, we offer delivery only within the following areas of Mumbai:

  • Dahisar

  • Borivali

  • Kandivali

Since we currently do not have an official courier partner, deliveries are limited to these locations. We are actively working to expand our delivery network and serve more areas in the near future.


2. Delivery Time

Most orders are delivered within 1–3 business days after order confirmation.

Delivery timelines may vary depending on:

  • Order volume

  • Product availability

  • Delivery location

  • Weather and traffic conditions

We always strive to deliver your order as quickly and safely as possible.


3. Same-Day Delivery

For customers located near our business location, same-day delivery may be available, subject to:

  • Order confirmation time

  • Product availability

  • Delivery schedule

  • Staff availability

Please note that same-day delivery is offered on a best-effort basis and cannot be guaranteed for every order.


4. Urgent Delivery

If you require an urgent delivery, please contact us before placing your order.

Depending on availability, we will make every reasonable effort to arrange expedited delivery. Additional delivery charges may apply based on distance, timing, and delivery requirements.


5. Delivery Charges

Delivery charges, if applicable, will be communicated before your order is confirmed.

Additional charges may apply for:

  • Urgent deliveries

  • Special delivery requests

  • Locations requiring extra travel


6. Order Processing

Every order is freshly prepared, carefully packed, and thoroughly inspected before dispatch to ensure quality and freshness.

Once your order is ready, our team will contact you with the expected delivery schedule.


7. Delivery Outside Our Service Area

Currently, we are unable to deliver outside Dahisar, Borivali, and Kandivali.

We sincerely appreciate your support and look forward to expanding our delivery services across Mumbai, throughout India, and eventually to customers worldwide.


8. Delivery Delays

Although we always aim for timely deliveries, delays may occasionally occur due to circumstances beyond our control, including:

  • Heavy rainfall or severe weather

  • Traffic conditions

  • Public holidays

  • Unexpected operational issues

In case of any delay, we will keep you informed as soon as possible.


9. Order Tracking

As deliveries are currently handled directly by our team, online order tracking is not available.

For delivery updates, you may contact us via phone, WhatsApp, or email, and we will be happy to assist you.


10. Customer Responsibility

To ensure smooth delivery, customers are requested to provide:

  • Accurate delivery address

  • Valid contact number

  • Any special delivery instructions (if applicable)

Incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.


11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Maiya Ki Rashoi

Owner: Rajkumari Maurya

Email: maiyakirashoi@gmail.com

Phone / WhatsApp: +91 9892803641

Website: https://www.maiyakirashoi.com


Our Commitment

At Maiya Ki Rashoi, every order represents our passion for bringing authentic homemade flavors to your family.

While our delivery service is currently available only in Dahisar, Borivali, and Kandivali, we remain committed to providing quality products, reliable service, and a delightful customer experience. As our business continues to grow, we look forward to expanding our delivery network so that more families across Mumbai, India, and beyond can enjoy the authentic taste of Maiya Ki Rashoi.

Thank you for supporting our family business and being a part of our journey.

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